FAQ
Questions, answered.
How Accordsign works, what Aadhaar eSign means for you, pricing, security, and Salesforce — the things people ask most before they sign up.
Getting started
- What is Accordsign?
- Accordsign is an eSignature platform that lets you send documents and get them signed securely, with a full audit trail on every document. It includes Aadhaar eSign for Indian signers and works natively inside Salesforce.
- How does signing work?
- You upload a document, add your signers, place the signature and other fields, and send. Signers receive a secure link and sign from their device — no account needed to sign. When everyone has signed, you get the completed document with its audit trail.
- Do signers need an account to sign?
- No. Signers receive a secure link and can sign without creating an Accordsign account.
Aadhaar eSign
- Is Aadhaar eSign legally valid?
- Yes. Aadhaar eSign is recognised as a valid electronic signature under the Information Technology Act, 2000, and Aadhaar-signed records are admissible with their audit trail. Accordsign provides Aadhaar eSign via licensed eSign Service Providers. See how Aadhaar eSign works.
- Who can use Aadhaar eSign?
- Anyone with an Aadhaar number and an Aadhaar-linked mobile can sign using an OTP — no hardware or software to install.
- Does Accordsign store Aadhaar numbers?
- The Aadhaar authentication is performed through licensed eSign Service Providers. Accordsign is designed so that full Aadhaar numbers are not stored on its systems.
- Can people without an Aadhaar sign?
- Yes. Signers without an Aadhaar — for example NRIs or foreign counterparties — can use the standard electronic signature workflow, which is valid worldwide for most business documents. More on global e-signatures.
Pricing
- How much does Accordsign cost?
- Accordsign offers pay-as-you-go Individual pricing (buy document credits, no subscription) and per-user Business plans (Starter and Growth) with more collaboration features. Current pricing is on our pricing page.
- Is there a subscription lock-in?
- The Individual plan is pay-as-you-go with no subscription. Business plans are monthly or annual per-user, with an annual saving.
- Is there a free way to try it?
- Yes — Accordsign offers a 14-day free trial with no card required, so you can try it before you pay. See the pricing page to get started.
Security & compliance
- Is my document secure?
- Documents are encrypted, and every signed document carries a tamper-evident audit trail recording who signed, when, and from where. More on how we handle security.
- What is the audit trail?
- A record attached to each document capturing the signing events — signer identity, action, timestamp and related metadata — so a completed document can be relied upon.
Salesforce & templates
- Does Accordsign work with Salesforce?
- Yes — Accordsign is a native Salesforce managed package, so you can send documents for signature directly from a Salesforce record. Explore the Salesforce app.
- Can I reuse templates?
- Yes. You can build reusable signing templates on any plan for your own use; on Business plans you can share templates across your workspace. Compare plans.
- Do you offer free document templates?
- Yes — a free library of NDAs, agreements, offer letters and more is available to download. Browse free templates.
Still have a question? Email connect@accordsign.app, or browse our free templates and pricing.
Ready to sign?
Start free — 3 documents on us, no card required. Then pay only for what you send.
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